In 2022, in addition to the continuous impact of spreading of COVID-19, there were historical events and disasters in all over the world such as the Russian invasion of Ukraine, widespread inflation and depreciation of the yen, and Japan was no exception, heavy rain damage in Minami Echizen-cho which caused a disruption of logistics in
Meanwhile, as the second year of 10th Medium-Term Plan, we put up a slogan “A Consumers’ Co-operative with Compassion to People and Society.”
In the delivery business, we improved the use of delivery application “Coop No Takuhai,” and started flower subscription service “Ohana No Teikibin.” In the store business, we started online order service “Shin-Otsukaisan,” and started operating a new logistics center “Shin-Hearts Butsuryu Center.” In the life assistance business, we
started funeral service for pet animals, we also started kimono rental and photo shooting service cooperating with our group company. In the welfare business, we opened the second facility of Tannan Kirameki “Tannan Kirameki Duo” and Ono Kirameki Group Home. In the mutual aid business, we have made changes to the adult courses and the
moderate disclosure course for ones with chronic conditions. In the renewable energy business, we are continuing to prepare for the start of small hydropower business in Tsuruga city in June of 2025.
We have raised fund for emergency support donation for Ukraine and the damaged areas in Japan due to heavy rain. We were also entrusted by Fukui prefecture to supply food for people who were infected by COVID-19 and recuperating at home. Furthermore, as a part of SDGs promotion, we worked on ensuring social peace and stability by
establishing Fukui Food Bank Liaison Meeting with 14 groups at the end of March in 2023. We are deeply grateful for our members’ support and cooperation for these achievements.
In 2023, as the third year of 10th Medium-Term Plan, we are putting up a slogan “Infiltrate the Cooperative Society with Compassion to People and Society.”
In the delivery business, we are starting the operation at the new center based in Sakai city, improving the OCR order form, and decreasing the circulation of catalogs by increasing the number of choices of catalogs to subscribe. In the store business, we are increasing “Attaka supporter” (warm hearted staff) to offer considerate service,
renovating Hearts Gakuen, and preparing for our 11th store. In the welfare business, we are preparing for the opening of our new facility at Tsuruga Kirameki. In the mutual aid business, we are starting the service of COOP Kyosai Shin-Aiai. In the renewable energy business, we are locating self-consumption solar power generations at seven
more stores. And in our members’ activities, we are expanding areas to hold “Coop No Gakko,” and recruit consumer panelists from families with small children to expand the participants in young generation.
All of us will continue to strive for the happiness of our members and for our local communities in 2023.